// Privacy Policy //

This page sets out the privacy policies and practices for Haraka also with respect to how we collect personal information. Any changes made to our Privacy Policy will be updated on this page. Haraka’s top priority is your privacy protection when dealing with us. To safeguard your trust, we have a policy that recognizes the importance of protecting your personal information.

CONSENT

While registering by submitting your personal information to Haraka you agree that we may collect your personal information.

HOW IS THE INFORMATION COLLECTED?

Haraka collects data that you submit when you place an order or while you register an account with us online. We need to hold personal information such as your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) to process and fulfill your order. Your contact number may be given to our courier for delivery services.

We also use third-party cookies to collect statistics to enhance and simplify your visit. This data helps us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.

HOW DO WE USE YOUR PERSONAL DATA?

We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. This includes:

  • Managing of your personal account.
  • Processing of your orders online.
  • Sending a text message to give notifications of delivery status
  • Updating you with our latest promotions, collections and catalogs.
  • Contacting you in the event of any problem occurring during the delivery of your parcel.
  • Providing you with better customer care.
  • Giving notification to the winners of our competitions.

We will only keep your data for as long as necessary to fulfill the services listed above or for as long as we are required by law. After this your personal data will be deleted.
Non-personal data is used in the form of cookies as described above and in other ways as permitted by applicable laws.

We never pass on, trade or sell your data to third party marketing companies. Data that is forwarded to third parties is only used to provide you with the services mentioned above, for example shipping agents for delivery of goods.

WHAT ARE YOUR RIGHTS?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed.

If you require more information please send an email to info@shopharaka.com

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